Privacy Policy

1. Introduction

Welcome to PlanAI, Inc. ("PlanAI," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Personal Information You Provide

• Account Information: Name, email address, username, and password when you create an account
• Contact Information: Phone number, mailing address (if provided)
• Payment Information: Credit card details, billing address (processed securely through our payment processors)
• Profile Information: Any additional information you choose to add to your profile

2.2 Information Automatically Collected

• Usage Data: Information about how you use our services, including features accessed and actions taken
• Device Information: IP address, browser type, device type, operating system
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity and store preferences

2.3 Information from Third Parties

• Social Media: If you connect your social media accounts
• Third-Party Services: Information from services you integrate with PlanAI

3. How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

• Payment processing
• Data analysis
• Email delivery
• Hosting services
• Customer service

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

7.1 Access and Update

You can review and update your personal information through your account settings.

7.2 Delete Your Account

You may delete your account at any time. Please note that some information may be retained as required by law or for legitimate business purposes.

7.3 Opt-Out

You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.

7.4 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

12. Contact Us